Your confidence and on-line security is as important to us as it is you.
We only collect and use your personal information (name, address, phone numbers, e-mail, credit card details) for the purpose of fulfilling your order, servicing your custom or correspondence between us.
We do not disclose, sell or distribute any of our customers' information or personal data to any third parties. Cookies (small electronic text files) are used temporarily in our shopping basket system to keep track of your order items and cost. This is necessary, but again no information is shared beyond the shopping basket system which we only use to service and deliver your order.
If you use any forms on this website, the details you input are not sold or distributed to any third parties. By using the 'tell-a-friend' service you effectively agree to share your e-mail address with the recipient (a friend) - this is voluntary by you.
At Science with Nature we want you to have the best products and service possible to help your animals. If you have any suggestions, questions, comments or complaints please contact us.
Service Guarantee
Science with Nature guarantee your satisfaction in our animal health products. If you are not satisfied with any aspect of the products we sell you should contact us immediately by either phone or e-mail. We will do our utmost to ensure your complaint is dealt with effectively and on its merits.
Returns and Refunds Policy
We always endeavour to assist you in returning faulty or incorrect goods as soon as possible with a correction order or refund. Each case will be judged on its merits. This does not affect your statutory rights. To understand more about our (merchant) and your (customer) obligations in the UK please consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.
On-line Credit Card Security
You should only use YOUR OWN and VALID credit/debit card to make purchases from this website. Using our on-line shopping basket ensures all credit/debit card numbers are encrypted (made secret) and secure when the order is placed. Our shopping basket uses 128 bit encryption to scramble your personal data (the same highest strength as used by all major UK banks).
Any Questions?
Any questions regarding these notes, terms and conditions, privacy policy or any aspect of our business should be directed to Phil Gardner at Science with Nature either by telephone, e-mail or post. Details on the Contact Us page.
